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Premium Support Services


Premium Support allows you to safeguard production systems while engaging more than your run-of-the-mill support services. With Premium Support your team can tap resources for:

  • Revolution R Enterprise installation advice and assistance
  • Assistance with R package installation
  • Assistance with data manipulation, import/export
  • Assistance identifying and troubleshooting performance issues
  • 24x5 availability for all Severities - 24x7 for Severity 1 Issues

In addition to the above, Premium Support customers receive priority in our support queue, faster response times for all levels of severity in issues reporting, and engineering support in production deployments.